About this page
Learn how we protect your personal information and ensure your privacy while using our website.
Version 1.0 | Effective Date: June 1, 2021
Website: https://pfesiconsultancy.com
Company: Chakraborty Consultancy Services LLP
1. Introduction
Chakraborty Consultancy Services LLP (“Company”, “we”, “our”, or “us”) is committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our consultancy services.
By using our website, you agree to this Privacy Policy.
2. Information We Collect
We collect different types of information to provide better services:
a) Personal Information
- Full Name
- Phone Number
- Email Address
- Business Name & Details
- Address
b) Service & Compliance Data
- Employee details (for EPF/ESIC processing)
- Company registration details
- Documents submitted for the consultancy
c) Payment Information
- Payment details (processed via Razorpay or other gateways)
- Transaction ID, billing details
👉 Important: We do NOT store your card or banking details. Payments are securely processed through PCI-DSS compliant payment gateways. ()
3. How We Use Your Information
We use your data for the following purposes:
- To provide EPF, ESIC, payroll, and consultancy services
- To process payments securely
- To communicate with you regarding services
- To improve our website and customer experience
- To comply with legal and government requirements
4. Legal Basis & Consent
By using our website and services, you consent to the collection and use of your personal data.
You have the right to:
- Access your data
- Correct incorrect data
- Request deletion
- Withdraw consent
(as per India’s Digital Personal Data Protection Act, 2023)
5. Sharing of Information
We do NOT sell or rent your personal data.
We may share your information only with:
- Government authorities (EPFO, ESIC, etc.)
- Payment gateways (Razorpay)
- Trusted service providers (hosting, CRM, IT services)
All third parties are required to keep your data secure.
6. Payment Security
We use trusted third-party payment gateways like Razorpay.
- Your payment data is encrypted
- We do not store sensitive financial details
- Transactions are processed securely as per industry standards
7. Data Retention
We retain your data only as long as necessary:
- To complete services
- To comply with legal obligations
- For dispute resolution
After that, data may be securely deleted.
8. Cookies & Tracking Technologies
We may use cookies to:
- Improve website performance
- Understand user behavior
- Enhance user experience
You can disable cookies in your browser settings.
9. Data Security
We implement strong security measures:
- Secure servers
- Limited access to data
- Encryption and protection systems
However, no system is 100% secure due to internet risks.
10. Third-Party Links
Our website may contain links to external websites.
We are not responsible for their privacy practices.
11. Children’s Privacy
Our services are not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page.
13. Grievance Officer (Mandatory for India)
As per IT Act & DPDP guidelines, you can contact our grievance officer:
Name: Arnab Chakraborty
Email: support@pfesiconsultancy.com
Phone: +91 8001 044 044
We will respond within 7–15 working days.
14. Contact Us
If you have any questions about this Privacy Policy:
📧 Email: support@pfesiconsultancy.com
📞 Phone: +91 8001 044 044
🌐 Website: https://pfesiconsultancy.com
15. Jurisdiction
This Privacy Policy is governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts in Kolkata, West Bengal.